Customer Comments
This comments page has been designed only for customers who have purchased my baskets only!
29/08/24
'I redecorated our hallway and needed the finishing touch for storage under the seated bench area. I spent a lot of time researching websites for baskets as I knew they needed to be bespoke for our barn. From start to finish Stephen was very helpful, had great communication and made recommendations along the way and we now have the most wonderful randed weave storage baskets. I can not recommend Stephen enough and despite it being unusual to pay up front for items, I felt I could trust him and the baskets arrived safely this week - fab, fab, fab! Our hallway is now complete and all our footwear for a busy family of 6 finally has a home. Do not waste any more time looking, order, you will not be disappointed. Although a little more on the expensive side, you are paying for an artisan product and the time it takes to produce a high quality basket. As a result, I will now be ordering a bespoke log basket for our lounge. Thank you! The Thomas family'
Thanks,
Claire
28/01/24
Just to say that my log basket arrived safe and sound and is absolutely perfect. Thankyou for the efficient completion of my order.
Leonie
01/01/24
Dear Stephen,
I was searching for other emails when I came across yours regarding the lovely baskets you custom made for me. I said that I would send you a photo and I don’t think I ever did. Apologies! We love the baskets and they are perfect for our needs – storing our grandchildrens toys!
I have attached a photo which you can use elsewhere if you wish.
Happy New Year to you!
Best wishes,
Sally
27/10/23
I appreciate the effort Stephen - it looks so great!!! I’ll send you a pic of it in place over the weekend!
Alice
02/10/23
Hi Stephen,
Received the basket today and I am pleased to say it fits and looks good,
thankyou so much.
Barbara
14/06/22
Morning Stephen,
Just letting you know the baskets arrived safely and my customer is very happy with them in their new pantry cupboard.
Many thanks,
Helen
26/03/22
Hi Stephen,
Baskets were great thanks and the client was very pleased with them.
I believe the client may contact you at some point to discuss some washing baskets she would like. Her name is Fiona, a very nice lady.
Kind Regards
Patrick
25/03/21
Stephen liaised with me in great detail and accuracy on my bespoke baskets I ordered and his attention to detail paid off. They look amazing in our boot room dresser, so sturdy and strong. I would not hesitate to recommend him, you can be assured he won’t let you down.
Thank you once again
Jane
10/03/21
Hello Stephen,
The basket arrived safely, fits where I wanted it to go, looks great.
I even managed to get the cloth liner from the old basket to fit it.
Many thanks,
Roger
09/03/21
Dear Stephen,
Thank you so much for the baskets.
I love the colour and sound they make.
They arrived safely.
Kind regards,
Anne
01/01/21
Dear Stephen
We hope you are safe and well.
Just to give you feedback that we are very happy with the shopping baskets on wheels. Thank you so much. Indeed whilst out shopping, my basket was admired by one of the welcoming staff at Morrisons whom I am giving your details to.
Best wishes from us.
Camilla and Michael
20/12/20
Hi Stephen
Just to say thank you for the dog basket you made recently. We are thrilled with it.
Kind regards
Christine
21/10/20
Hi Stephan
Thank for the basket I received on Friday and I am really pleased with it.
Kind regards
Charlene
09/05/20
Hi Stephen
We received the basket today. Thank you it is just what we wanted, I'm sure our daughter will be very pleased with it!
Kind regards
Rachel
I have turned around the comments so newest is first this makes it much easier for me to add . Plus being more relevant as much more up to date. From below they start from 2011 - 2017. I have had other comments on the interim but just have not had time to keep up to date every year sorry. These have been buried in emails from years ago.
27/10/2011
Thank you for my new corner laundry basket. It is beautiful and exactly what I was looking for. Your service and attention to our requirements have been excellent.
Angela M. Boyd
Sussex Willow Baskets :
Reply. Thank you very much for your lovely comment, I am so pleased that you are happy with your finished Basket and service.
04/06/2012
Yes thank you the basket arrived. Please do feel free to quote me to the effect that I found the basket to be very attractive and of high quality and the delivery and service highly efficient.
Yours sincerely
Christobel Robertson
Sussex Willow Baskets :
Reply.Thank you very much, I hope that you enjoy using your cycle basket.
29th July 2012
Dear Stephen Caulfield
We have now picked up our new dalmation dog and are delighted to report that the wicker dog basket that you made for us at short notice is exactly what we needed. Our dog clearly finds it roomy and comfortable.You made a strong and attractive basket that we are most grateful for.
KRs
Tony & Cynthia Wyard
Sussex Willow Baskets :
Reply. I am so glad that you both are happy with the end result of your bespoke basket.
INTERNATIONAL : GERMANY LARGE FISHING STOOL Friday, November 30, 2012 7:49PM
Subject: Re : Order of Large Fishing Stool Delivered to Germany from Sussex Willow Baskets Dear Steve,the basket arrived today. It's a real beauty and the dimensions are perfect. Thank you very much for such a beautiful piece of tackle. I am sure I will carry and use it for a long and lovely time.Can you maybe give an advice on care and maintenance for the wicker. Thank you very much, Ferid
Sussex Willow Baskets :
Reply. Hi Ferid, The best way to look after your basket is to keep it dry and out of the sun when not in use. If it needs cleaning all you need to do to maintain the willow is to wash it with warm soapy water then rinse it with clean water, then just leave it out to dry outside for a couple of hours before you put it away again until further use.
All the best and I hope you catch a big one!!
27/02/2013
Thank you so much for the two lovely made-to-measure laundry baskets. They are absolutely perfect, and fit into the assigned space beautifully. I was also very impressed by your service, and willingness to keep me up to date on how far along they were in the build, and when I could expect them. And to have them delivered only four weeks after placing the order was amazing!
Thank you so much, I will certainly keep you details for all future bathroom and bedroom updates!
C. H. Voss
25/04/2013
Pleasant to deal with, plus quick service and a nice basket.
D F Gregory
21/05/2013
Hi Steve Thank you so very much for being very flexible and accommodating. I'm sure I will be coming back with more business in the future. Cheers Joe - Director of Catering Sales London Marriott County Hall Westminster Bridge Road 25/05/2013
Steve Basket delivered this morning. Just right, a very good job & the colour blends in well. Many thanks Regards Brian 03/06/2013 Hi Steve - just to say the basket arrived today, safe and well. Very pleased with it - its got Grandma's seal of approval too. We may be thinking about another one but on a slightly less deep base and a bit taller. I'll email you when I've measured up. Thanks again. Richard 23/01/2014 Hi Steve It was nice to meet you yesterday We are both very pleased with the basket, it is in use already and has a lot more space than the oak trunk we were using previously, despite being the same overall size! (it sits on the floor not on legs and the walls are thinner). Next time I order I'll make sure it is the right size to go via the postal services! Best regards David Sussex Willow Baskets :
Reply. Hi David,
It`s was a pleasure to meet you , it`s always nice to put a face to a name.
I am glad that you are both happy with the basket that you ordered.
All the best
Steve
19/12/14 Hi Stephen,
Please find below a photo of the baskets in place. I am very pleased with the quality, design and colour of the baskets and would like to thank you for the great service provided. I would not hesitate to use your company again in the future.
Many thanks,
Joanne
14/04/15 Wow Steve it’s beautiful and fits the space perfectly. Many thanks for such a lovely, well-crafted object Suzanne Sussex Willow Baskets :Reply. Hi Suzanne,
I am pleased that you are happy with your large rectangular laundry basket. Thank you for the nice comments
Regards Steve
18/06/15
Dear Stephen,
Baskets arrived yesterday thank you. We are very pleased with them!
Regards
Kay
Sussex Willow Baskets :Reply. Dear Kay, Thanks for letting me know that they have arrived. I am very glad that you are happy with the baskets received.
All the best
Steve
01/07/15
Arrived safe and sound exactly what I wanted.
thanks again
Jackie
24/07/15
Hello Stephen,
I am very happy with the baskets. They arrived today.
Thank you very much
Irina
INTERNATIONAL : U.S.A - California LARGE WHITE WILLOW D-SHAPED SHOPPER ON WHEELS 22/09/15
Stephen !
Life has been a whirlwind !
I was not at the office the day it arrived.
Please pardon the delayed reply here.
She is an absolute beaut ! ! !
I was just admiring it and thought I must take time this morning to write to Stephen and here you are.
Thank you thank you thank you for the loving care you clearly put into this beautiful work of art.
I am thrilled and honored to own it and use it. It is the bees knees, as we say here.
I am so happy you are keeping such a wonderful legacy alive.
I am the daughter of a basket lover beyond words and she is in heaven thrilled as well !
I wish you all the very best,
thank you for seeing this dream through to such a happy result,
Ruth
08/11/15
Hi Stephen,
Thank you for making our baskets they are a triumph! Pictures attached.
Best wishes,
Mark Rogers
07/12/15
Hi Stephen
Just to let you know the laundry basket arrived today safe and sound. What a wonderful job you have made of it what a skill
Thank you so much
Julia Robinson
17/12/15
Look good thanks a lot
Came about 7pm Alan West Sussex Willow Baskets :
Reply. Hi Alan,
Thanks for the picture.
I am glad that they have arrived on time and safely.
06/01/16
Hello Stephen
Happy new year ! Finally I am back in Spain after spending Christmas in London and New Year in Shropshire. As promised I am sending a picture of your lovely basket in situ! I must admit I was a bit worried at first thinking I might have gone over the top with the size, but as you will see it does not dominate the hall and keeps 4 days worth of logs for the 4 log burners in the house!
Thank you for all your effort and delivering on time
kind regards
Gail
Sussex Willow Baskets :Reply.Hi Gail, Thank you for the picture. It looks good there, Yes it was an extremely large randed log basket had trouble sending as so big.
Regards Stephen
26/01/16
Baskets arrived. Thank you so much. They are perfect.
Sarah
INTERNATIONAL : AUSTRALIA
PIGEON BASKET for 5-7 birds
04/02/16
Hi Stephen,
Received my basket today. Looks beautiful and am very happy with it.
Regards
Matt Nelson
07/02/16 Dear StephenBasket received safely, we are very pleased Thank you Kind regardsMatt
16/02/16 Dear Stephen, The basket arrived today!
Many thanks for the beautifully made wicker basket- I hope our puppy will appreciate it.
It looks great.
very best wishes,
21/09/16 Good afternoon Stephen, I don't think I got round to thanking you for making the shopping basket - it arrived just as I was preparing to go away for few days. It is of course lovely - and much admired - and the decent-sized wheels even cope with the amazingly uneven pavements we have round here. Now I just have to work out a permanent parking bay for it in my kitchen! Thanks again, Adam
01/12/2016 Hello Stephen We have received the basket We are very happy with! Thank you very much! Regards Karen 08/04/2017 Stephen,
Our basket has arrived safely and we are delighted with it.
Best regards,
John
08/04/2017 Hello Stephen,
Just to say a big thank you for the wonderful baskets. I collected them today from the depot and couldn't be happier. They will do the job nicely and serve me well for years to come I'm sure.
See attached photos as they look in situ. The sizes couldn't have been better! They also blend in well with the bookcase so a very successful outcome.
Many thanks once again!
kind regards,
Kate